Euro Image Smash Repairs, 296 Chesterville Road, Moorabbin

Reviews

• tayla cross

  08.10.2018
  ★ ☆ ☆ ☆ ☆
  If you can stay far away!! After having my car sent to Euro for repairs I called to find out what was going on as my car is my pride and joy. One gentleman named Peter told me it was all cosmetic damage that he had done the assessment and sent the paperwork back to my insurance (I questioned his assessment as my car was not driving correctly so how was it just cosmetic?) I then asked to speak to the mechanic Sav who explained they hadn't even looked at my car yet! I asked how can you do an assessment if you haven't looked at it which of course they had no answer to that question. The last straw was them telling me that they were going to repair all the cosmetic damage and THEN look at the mechanic damage.... I asked why would you repair the cosmetic damage to then pull all the new stuff off to repair the mechanic damage. They had no answer! I called my insurance to move my car to a different repairer as I was not happy, when my insurance contacted them, euro said my car was in parts and could not be moved! When the assessor from my insurance got down my car was sitting in the same place still intact nothing had been done they just lied to try keep my car!! I had my insurance immediately pick up the car and take it to a new repairer because this company can't even get it's own stories straight. DO NOT TRUST THEM!

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